Terms and conditions of sale

About this store

This online store sells BASED hair, body and skin care products. You can reach us at any time through our contact page.

Products

We describe our products as accurately as possible. Pictures are for illustration and packaging may change.

Prices and payment

Prices are shown in pounds sterling (GBP). Prices include VAT.

Payment is charged in US dollars (USD). The exact amount charged is shown at checkout, before you pay. Your bank converts this amount and may apply its own exchange rate or fees.

Card details are entered on the secure form of our payment processor and never reach our servers.

Orders

Your order is accepted when we send you the order confirmation e-mail. If a product turns out to be unavailable, we tell you and refund the amount paid for it.

Delivery

Delivery options and costs are described on our shipping page and shown at checkout.

Returns

Returns and refunds are described on our returns page.

Personal data

We handle your personal data as described in our privacy policy.

Your rights

Nothing in these terms limits your statutory rights as a consumer.